Privacy Policy

At StarSkyPump (accessible from starskypump.com), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by StarSkyPump and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

We collect information in a few different ways to provide and improve our service to you.

Log Files

StarSkyPump follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Personal Information

When you register for an account, place an order, or contact our support team, we may collect personal information such as:

• Name and Company Name
• Email Address
• Phone Number
• Shipping and Billing Address

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and products (e.g., UAV pumps, chemical dosing systems).
• Process your transactions and manage your orders.
• Send you technical notices, updates, security alerts, and support and administrative messages.
• Respond to your comments, questions, and customer service requests.
• Communicate with you about products, services, offers, and events, and provide news and information we think will be of interest to you.
• Monitor and analyze trends, usage, and activities in connection with our website.

3. Cookies and Web Beacons

Like any other website, StarSkyPump uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

You can choose to disable cookies through your individual browser options.

4. Third-Party Privacy Policies

StarSkyPump's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

5. Data Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

6. Children's Information

Another part of our priority is adding protection for children while using the internet. We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

Last Updated: August 24, 2026